Privacy Policy
Contact Information
Our Commitment to Your Privacy
At Urbanshot, we understand that your privacy matters. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services. We are committed to maintaining the confidentiality and security of any data you share with us.
This policy was last updated on November 28, 2024. We may update this policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website.
Information We Collect
Personal Information You Provide
When you interact with our website, you may voluntarily provide:
- Name and contact details when filling out inquiry forms
- Email address for course information requests
- Subject matter and message content when contacting us
- Course enrollment information if you register for our programs
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system information
- IP address and general location data
- Pages visited and time spent on our site
- Referral source and navigation patterns
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. For detailed information about our cookie usage, please refer to our Cookie Policy.
Legal Basis for Processing
We process personal data based on your consent, our legitimate business interests in operating our photography education services, contractual necessity for course enrollment, and compliance with legal obligations.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your relationship with us plus a reasonable period afterward for record-keeping purposes. Contact form submissions are retained for up to two years unless you request earlier deletion.
How We Use Your Information
Primary Uses
We use collected information to:
- Respond to your inquiries and provide requested course information
- Process course enrollments and manage student relationships
- Send relevant updates about our photography courses and programs
- Improve our website functionality and user experience
- Analyze visitor behavior to enhance our educational offerings
Third-Party Sharing
We do not sell your personal information. We may share limited data with:
- Service providers who assist with website hosting and analytics
- Email service providers for course communications
- Payment processors for course enrollment transactions
- Legal authorities when required by law or to protect our rights
All third-party service providers are contractually required to maintain appropriate data security measures and use your information only for specified purposes.
Marketing Communications
If you provide your email address, we may occasionally send you information about upcoming courses, photography tips, or relevant educational content. You can opt out of these communications at any time using the unsubscribe link in our emails or by contacting us directly.
Analytics and Website Improvement
We use analytics tools to understand how visitors interact with our website. This helps us identify popular content, optimize user navigation, and improve our educational resources. Analytics data is aggregated and does not personally identify individual users.
How We Protect Your Information
Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- Secure server infrastructure with regular security updates
- Encrypted data transmission for sensitive information
- Access controls limiting who can view personal data
- Regular security assessments and vulnerability testing
Data Storage and Encryption
Personal information submitted through our contact forms is stored securely using industry-standard encryption methods. We maintain secure backups to prevent data loss while ensuring backup systems adhere to the same security standards as our primary systems.
Access Controls
Access to personal data is restricted to authorized personnel who require it for legitimate business purposes. All staff members with data access receive privacy and security training and are bound by confidentiality agreements.
Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities in accordance with applicable data protection regulations. We maintain an incident response plan to address potential security issues promptly.
Your Privacy Rights
Right to Access Personal Data
You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within 30 days of receiving your request.
Right to Rectification and Erasure
If you believe any information we hold about you is inaccurate or incomplete, you can request corrections. You also have the right to request deletion of your personal data, subject to our legal obligations to retain certain records.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format that allows you to transfer it to another service provider if desired.
Right to Object to Processing
You have the right to object to certain types of data processing, particularly for marketing purposes. We will respect your preferences and cease processing your data for those purposes upon request.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within the timeframe required by applicable data protection laws.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm completion within 30 days.
Additional Privacy Information
Children's Privacy
Our website and services are intended for adults interested in photography education. We do not knowingly collect personal information from individuals under 18 years of age without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
International Data Transfers
Our primary operations are based in Japan. If you access our website from outside Japan, please be aware that your information may be transferred to, stored, and processed in Japan or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will post the updated version on this page with a revised date. For significant changes, we may provide additional notice through our website or via email.
Contact for Privacy Concerns
If you have questions, concerns, or complaints about our privacy practices or this policy, please contact us using the information provided at the top of this page. We take privacy concerns seriously and will investigate and respond to all legitimate inquiries.